I had the pleasure of buying a tree here yesterday. The whole staff was incredibly friendly and patient. Just when I had picked out the perfect tree, I got called away for a few hours and the guys set it aside, no problem. Here's the kicker--I couldn't get back until 30 minutes after closing time. When I called to apologize and see about returning the next day, the guy picked up and cheerfully said they figured I got caught up in something, and to come back; they would help me load up the tree! Outstanding.