I went to this Starbucks a few days ago and was not happy with my service.
The cashier first told my hubby they were out of blonde roast and didn't even bother to ask if he wanted a drip. So, he asked for one. Which is like every other Starbucks we go to. Then I ordered my drink and the barista told me I was saying it wrong. I should say white mocha first so she is able to write it correctly. Actually if she had a cup and sharpie in order to write it correctly I wouldn't need to do that. I mean how rude and inappropriate to say that.
Honestly, I've received better customer service in San Francisco the eight times I went and ive done a lot of shopping there and not one complaint. Customer service in Alberta used to be awesome. Now, not so much.