First off, the food is good, I will not comment on the quality. I go here on a regular basis and have no issues with the food, but I do the service. When I order to-go, I am consistently snubbed when I ask for a small container to take sauce in. If I order a teriyaki bowl, I want to add chili to my meal once I sit down to eat. Today I asked one of the girls for chili paste for my to-go order and they told me I can take some for free from the pump containers or I would have to pay $0.50 for a small container of FREE chili paste. On a few occasions if I run short on time, I've asked for lid so I can take my food. I don't appreciate being charged for things that I would get for free if I ordered to-go or for things that would be free if I ate in the restaurant.