Location: Right across the street from the Suns' arena and Diamondbacks' ballpark. It's probably the location that draws most people into the Hard Rock.
Ambiance: Sat outside during the evening in the summer. Fairly quiet and cool, even though it had been in the upper 90s earlier in the day.
Waitstaff: Amazing! The waiter was very attentive, but not overbearing. Food came out in around ten minutes.
Food: Got a burger, which was perfectly cooked, and fries that were seasoned nicely.
Overall: The Hard Rock is a great place to go, even though it's a little pricey for what you get. The fact of the matter is that there just aren't many other decent places to eat in the downtown area when you want something quick and easy. Wouldn't go out of my way to eat here, but if you're in the area, I'd recommend it.