I wouldn't come back.
This was my first time at Capriotti's and I am pretty disappointed because everyone tells me that it's the best sandwich they have ever had.. Me thinks not.
The cashier was completely ice cold towards me while I was ordering and only spoke to me wwwwwwheeeeeen: I finished ordering and gave her my card to swipe. When she handed it back and said nothing, I started walking away to sit down at a nearby table. Immediately, she raises her voice and says "HEY! YOU HAVE TO SIGN THIS FIRST!" Maybe it is because I have been in customer service for so long that something like this pisses me off, but that's not how you address customers. If it's a big deal, wait until the receipt is done printing, and THEN hand my card back at the same time saying "Will you please sign that receipt for me as well?"
I ordered the Roast Beef without onion and added mayo. To my surprise, the roast beef was shredded.. I've never had it shredded before when I have ordered from other places? And the big bummer was that the roast beef was very very dry. The bread was okay, but it was on the colder side. I didn't know if I had the option for it to be toasted when I ordered or if it's served like this, but the cashier could have cared less.
After my buddy ordered, he turned to me and said "That girl was such a b%$* to me!"