Not my favorite hotel to stay at in the Charlotte area.. Sometimes I have to though because most of the hotels in Charlotte are out of my companies budget (and I try to stick to Hilton or ihg for points).
My main complaint is cleanliness. This time especially, my room didn't seem as clean as it should. The trash wasn't emptied.. There looked like some spilled coffee on the bed stand.. Among a few other smaller things. Also, this is kind of weird, but every room I've had on the first floor (and even the gym), the carpet always seems wet. Not sure what that could be? A mold problem..? Not sure, but it weirds me out.
Otherwise, the location is fine and the staff is friendly.