I love checking out new brunch restaurants over the weekends and CRAFTKitchen is a new spot. Located near Anthem, inside a quiet shopping center behind Osaka. I live in Anthem CC and most residents can dine at the golf course restaurant, over looking the beautiful course. Service and food need to be on point, if new restaurants down the street want to earn Country Club residents.
First impression: cute decor. Looks fresh, modern and clean.
Second impression: We walked in and no one said hello, maybe they were busy (who knows)?? Not sure where to stand for a table, we decided to stand behind another couple in front of us but turned out to be the coffee takeout line. Another couple who walked in behind us got seated first. Then we walked over to the other side of bar area and got seated.
Looked over the menu and placed our orders. Our food arrived and I noticed we received a side order of bacon and red velvet pancakes that we never ordered. Also, never received a soup spoon with the soup. Had to request one. Another server told us due to the wait, the chef said the dessert is on the house. I assumed it was the red velvet pancakes and thought that was a sweet gesture.
Food taste great, fresh.
When it was time to pay the tab, our server asked us what dessert we wanted on the house and I told him we received the red velvet pancakes. He looked a bit confused and I had to briefly explain another server came and told us it was on the house. His response was he thought we ordered it. Umm, no. We didn't lol.
Anyways, they took the pancakes off the tab but I ended up paying an extra $5 for the side of bacon. Not a big deal since we ate it but I was a bit surprised that we received two items that we never ordered.
My first dining experience at CRAFTKitchen...just okay. From getting seated after another couple (who walked in behind us) to receiving 2 non-ordered items they need to hire a stronger front house staff. Current servers do not seem proficient.