I have to echo Laura M.'s post below. Same experience: took far longer than promised (2 weeks instead of stated 2 days). I furnished Don's D.I. with a service list, but two *very important* repairs were overlooked. Like Laura, they only started working on my vehicle after I called them on the 11th day. I could have used my car those 11 days. Finally the 'work' commenced, but only after a few prompts from me via phone inquiries. When I returned home I noticed a FILTHY tire pressure gauge/tank in my back cargo area. This was distressing as I keep my SUV spotless. I asked why the tank was in my cargo area and was told my tire kept going low and they needed to keep adding air. I asked did you repair the tire? "No, we don't do that kind of work here." I then asked "why didn't you tell me about the tire issue when I picked up the car? Paul then tells me that they sealed the tire! At this point alarm bells went off and I struck them from my address book. I no longer have any confidence in Don's D.I. 'service.' There are other repair facilities in Vegas with much higher ratings which I now need since Don's did not finish the work as promised. Thanks, Yelp!