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2015-02-19T00:00:00
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Had my car battery replaced here on 1/10/15 to the tune of $151 and I had to have it replaced today 2/15/15 at a different auto shop. The battery Midas sold me lasted just over a month, and required multiple jumps during the month I had it. Highway robbery!!! To make matters worse I tried to come by this evening (5:54pm to be exact) to get the money for my battery core and the place already had their closed sign up even though they should be open until 6:00pm. Will not recommend this shop to anyone. This shop promises "good deals" and the "lowest price in town" but deliver poor quality service. ****Update******: Was contacted by corporate, they said there was nothing they could do for me because I didn't go back to the store to have them replace the battery. I repeatedly told the corporate employee I didn't go back because I felt uncomfortable at the store (patronizing and unfriendly staff- which I feel was in part because I am a young woman) I also didn't want the dead battery replaced with the same inferior product. Even the corporate employee who I spoke with hadn't heard of the battery brand they installed- and he had previously worked at an autozone for 5 years! That speaks volumes!!! Corporate didn't seem to get it. Why would I want to go back to a store where I felt I was poorly treated, condescended to and sold a poor quality product? Why would I want my terrible quality battery replaced with the same terrible quality battery? Life is too busy (working and school full time) to have to ask neighbors/strangers/friends to jump me on a regular basis. When you buy a brand new battery to the tune of $151 dollars you expect it to work for longer than a month! Once again disappointed in service, part quality and customer understanding. Learn from my mistake- get your car serviced anywhere but here.
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