UPDATE: Down to one star. My mind is blown. Wow... just wow. I came here to get a quick brow wax and tint by bri 4 days before a wedding. This was the absolute WORST brow wax and tint ever (I usually go to Ulta & they've always made mine flawless, but I trusted glimpse from lashes prior, so I figured i'd try here b/c I live nearby). My brows were not shaped and she tinted OVER my overgrown brow hairs all over my skin! I looked like a caveman and even cried when I got home. Even into washing my face & exfoliating (which I was told to do by Bri when I called back after realizing what a mess my face was) into the next day. I looked horrible going to work. I had to go to ulta the next day to have them properly re done before I left! I eventually got the owner to call me and I sent in photos and she was soooooo rude to me on the phone. She wasn't listening to what I was saying, interrupting me, telling me to be quiet, and talking to me like a child when I was just explaining why I was upset which any customer would be, and would have the right to be!! She has a lot of nerve to talk to customers like that BEFORE I actually really got mad. I was 110% willing to work this out in a civil manner, but could not stand back and not report this to management. She would not admit that the job was very poorly done when viewing the photos I submitted, and did not have any kind of kindness about the situation especially because I have a wedding to be in this week! She screamed at me that they'd refund me, but honestly keep it because I am not coming around people like that ever again and must be upset about the idea of refunding. By the end, I just had to hang up on her because she was just rude, obnoxious, raising her voice at me, and getting out of control. Unbelievable. I am never coming back here for any services ever again. I used to recommend this place to friends & neighbors but I will be sure to inform them their true attitude towards who puts money into their business & what kind of owner philosophy they really have.