This dry cleaners clearly employs people who do not know what they're doing. Orders aren't ready when they're supposed to be. A pair of expensive dress slacks were sent home with another customer. After 4 trips to this cleaners and many phone calls to the manager have yielded zero results. The slacks are still with the other customer, or so I'm being told. I feel it is their responsibility to retrieve these slacks or give us a refund but they expect us to wait yet another week which would put this into 3 weeks. This is extremely irresponsible. On my 4th trip to the cleaners July 14 I observed another customer complaining that her jacket was lost. Either the employees are misplacing items or sending items home with other customers. We are out $150 plus tax and the gasoline it took to drive to this establishment 4 times.
I have to add that I don't appreciate having to "rate" this company to get my post to go through because this particular dry cleaners does not deserve even one star.