The first time we visited Bento, we were quite dissapointed as we pre-ordered our sushi and came and hour and a half later and found out that our order was not ready.
We had to wait another hour before our food was ready. Other customers were also complaining that they have been waiting for an hour for their food and want their money back. Safe to say we didn't enjoy our first trip there. The sushi was okay, nothing special at all.
We wanted to give them a second chance, so we ordered the same large platter and we didn't wait too long this time. The sushi was fine as well, again nothing special. But overall they redeemed themselves that's why I'm giving them 2 stars. That's mostly because of the fact that the sushi is cheaply priced and it's not all that bad. I would give them 3 stars if their staff had a bit more people skills and smiled at least when greeting customers.
Overall, I wouldn't recommend this restaurant if you would like to enjoy your sushi. Edo would probably a better choice for cheap sushi. If you want really cheap sushi and you're not in a hurry then you can try Bento.