If I could give Zero stars I would. Terribly trained staff, loses appointments, wait time over an hour many times. I and my husband were established patients. My husband desperately needed a very important rX refilled, no one would EVER call back. He went two weeks without a medication that was critical. Another time an appointment was made for him (this was when he no longer had insurance). He showed up for the appointment, which they then said they had no record of (it was made the day before). They would not see him without paying $85 up front. We had been on a payment plan with them, and he was in critical need of renewing/adjusting a medication, but they refused to see him. HIDEOUS treatment of a really sick man.
As to the hormone replacement, in comparing notes with other patients, EVERYONE gets the same diagnosis and prescriptions, many of which are prepared and sold there at the office. They just want to sell their medications and vitamins.
If you are not paying for botox, cosmetic laser resurfacing or some other fancy cosmetic treatment, they are not interested in your health. Dr. Allen may be a good doctor, but good luck trying to see him. His staff of PAs and assistants is in constant transition, as you never see the same one twice.