How do you review a car rental agency when you have zero interaction with them outside of the drop off process?
As a President's Club member They always upgrade me to a fabulous and VERY new car. I am always pleased with the quality of selection and love the fact that now you can choose a different car if you want to.
The customer service when needed is quick to help with issues and I love the perks of earning free rental days.
It is easy to get in and out of the rental building, efficient, and there is a gas station near the airport return complex that must RAKE it in even though their fuel is competitively priced.
Overall I use Avis for my status with them, the ease of rental and return and the quality of their cars.