We had a cuckoo clock that needed repair. One of the chains had come off it's wheel. I took it to this place expecting to have to leave it for a day or two. I was very impressed with the employee I encountered here. He not only fixed the problem is a couple of seconds, but he showed me how to fix it if that ever happens again, showed me how to hopefully prevent that from happening again, AND charged me nothing. He also was very interesting to talk to. The way things are today, this all amazed me. We will definitely return here for any future needed repairs and recommend this place to friends.