Okay so this is strictly over the phone interaction. I called and Kit answered. I asked her for a specific product and she placed me on a brief hold to ask the garden department. No transfers or anything because she didn't want them to be confused by what I was asking since she understood. She came back and then said no we don't have it but you can find it.... And told me a few possibilities. Wow! Talk about above and beyond. Thank you Kit!!!!