I've been a patient here for almost a year now (at the time of this review), and I'm so happy to have found them! I see Rob as my primary care provider who's been able to handle all of my concerns so far without having to send me elsewhere (specialists, labs). Rob has been a far better and more competent provider than any MD, DO, PA, etc I've ever seen in the past. I've been through a handful of different clinics and doctors which I've left either through changes in insurance or terrible experiences.
I have so many positive things to share about my experiences here so I'll just create a "pros" list. I don't have any cons, so prepare for sunshine and rainbows:
- I always feel like my concerns are being listened to carefully, and Rob always spends enough time with me. Probably the first time I feel proper patient CARE as a priority instead of business.
- I get everything explained to me in detail, I never have to go home and research on my own and do guess work.
- I never have a long wait time here, and I've never had trouble making appointments that fit my schedule.
- They have a well organized system that includes a website portal that I can see all my test results, notes, etc. I never have to bother calling or visiting them if I want a copy of results or if I forget something that Rob went over during my visit. They also have text and email appointment reminders set up in case you're forgetful.
- The friendly staff knows what they are doing. I've been to too many practices/clinics with great doctors and awful staff. For a lot of people, that is a deal breaker, and I'm happy they recognize that here.
And I can keep going on and on, from their nice, clean exam & waiting rooms to how comfortable they make patients feel. Throughout their clinic and website, they make that clear with posters, literature, and notices. I can tell this is a place that would never judge you no matter what lifestyle you live by now or in the past, they'll always treat you respectfully like anyone else. At the same time, you can live a total vanilla life, and you'll still get top notch care here.