I used to love this place and went a few times a month, but now they have tablets on the table and they cause so many issues.
1. Service takes longer I had to wait 35 mins for a slice of cake, and 20 mins for a cocktail. Cuz the server had no idea I placed the order and I had to hit the button to call the server 3 times before I eventually flagged down another server to get my server. And the place was pretty empty it wasn't even busy.
2. I got charged 1.99 for games I never played an entertainment fee. Cuz I tried to swipe out of the games to order a drink.
3. I had to listen to my kids whine for 15 mins that they couldn't play the games on the tablets that were on the table.
4. They refused to remove the entertainment fee from my bill when I complained.
5. I sent an email about my shitty service and the entertainment fee and never got a response.
So yeah I probably won't go back to red robins anymore..