Grossly unprofessional outfit. Staff were unhelpful from the first call to until my appointment departure. I specifically asked twice if I needed to be early to complete paperwork, told no ... arrived and needed to do paperwork. Given an appointment time and told be here "sharp" ... waited 45 minutes. Finally crushed into a tiny little room with the door at my back, four different people popped in and out, no one introduced themselves or what they were doing, door opened and closed randomly during a blackout test so I'm confident the test will be skewed. Dismissive staff, terrible communication. Had to pay for parking to be dropped off!! Avoid if at all possible.