Used this company this past Friday,7-29-2016 and was very impressed with the technician that came to repAir my AC unit. I had contacted my warranty company and was originally told it would not be able to have a tech out till Monday. With a cancellation for another customer I was contacted and the technician was at my home within 20 minutes. At this point air had been off for @ 30 hours. Tecnnician found problem quickly and it was up and running. Due to the extreme heat it did take 5 hours to cool the home. Unit is running and seems to be quiet. I would not only use this co. again but also recommend them. Great service from the office and technician.