I have been going to this office for the past 5 years and have always been satisfied. Granted I saw his P.A. but I loved seeing her, and the office staff was efficient.
Something changed.
I came back for a scheduled yearly check up and most of the staff had been replaced. Including my wonderful P.A.
My wait was 3 hours. Not even kidding. I didn't even get to a room till the the 2.5 hour mark (after I went to the front desk to inquire)
The new N.P. was abrupt. No bedside manner at all. I work as a therapist in a level one trauma hospital. I know what it's like to be busy. And I was still treated in a way I found deplorable.
Never. Ever. Ever. Going back.