I've never really tried Muay Thai before, and when I did I really enjoyed it!
BUT... on my first class I wasn't aware that I had to purchase my own gloves... which is fair enough, but I really wished the sales rep told me this before I signed up.
The classes I went to were fun and they make you work!
Facilities were clean with hair/body products available, and overall the community felt very welcoming, even with noobs like myself.
+4 stars for that for that!
Unfortunately I felt my sales rep person was very unhelpful, on the website they state that you would get some goodies such a tshirt and video of some sort, I never got that. I would leave a few messages regarding if it was safe for me to train with an unplanned injury and I had other queries that were left unanswered.
-2 stars
I encourage people to try new things, but just be weary on what you're signing up for and maybe take a photo of your contract on your smartphone.