Ok, so my experience at this post office has been relatively painless. Yes, there are generally fairly long lines and it's one of the worst errands to run, but this branch typically opens 2 (sometimes 3) lanes at a time. The worst thing here is when you receive a package and have to pick it up. They will take the slip, walk around in the back for what seems like a decade, and come back at some point and say they can't find it (this has happened 3 times to me). However, after a few seconds of pleading they go back and finally find it. They have to have a more effective way to do this. Anyway, compared to other post offices in the city, I will choose to go to this one over the branches in East Liberty and Oakland any day.