We used this company for a termite inspection for the sale process of one of our homes. The entire process was difficult, challenging, and it took forever to finally get what we were asking for. You don't get a quick response from them AFTER hiring them and you get really tired of having to remind them 4 to 5 times a day over a four day period to send you your report and even then it wasn't correct. I cannot recommend this company, at least not with the experiences that we had with dealing with one of their employees. The only reason they are getting two stars instead of one is because of the price that they charged and next day service. However, you get what you pay for so I would recommend going with someone who has better customer reviews even if they are a little more expensive .