This place has excellent service. In my recent hunt for a commuter hybrid, my first stop was Thick Bikes. A friend had recommended it, and boy was he right! I went in not really sure of what I was looking for, but Chris helped me figure out what I wanted and showed me several different bikes. They didn't have anything used that was fixed up and would meet my needs properly, but I did test ride five or six new bikes over the course of about an hour, and Chris was helping me out the entire time. I did not end up purchasing here, but this is a great little place that you should definitely consider if you are in the market for a bike!