The guys are Landis are total pros and very nice! They fix your bike in a jiffy and don't try to sell you anything you don't need. Whether you are an experienced cyclist or more of a novice like me, they will talk you through your problem patiently and have you out of the shop faster than you thought possible--and for a reasonable price.
The manager is very friendly and happy to offer advice on good Phoenix bike routes. The young guy in the Atlanta Braves hat is extremely quick and efficient. The older gentleman is very nice and capable but a bit slower.