We arrived at the hotel and checked in, then went to park. Well, there was a party going on and the parking spaces near the hotel were all full, so we had a long walk from the car to the building. The building is large and sprawling, not easy to navigate at all. Our stay began with a mouse running across the hall. A few seconds later we arrived at our room, and the card key did not work. This meant another long walk back to the lobby where I was told that the key was made for the wrong room. Once inside, the room itself was spacious, but the bathroom was a very tight squeeze.
After bopping around, we returned to our room and decided to order up some dessert from room service, where we were promptly told rather rudely that they do not deliver an order of just dessert (the front desk personnel differed in their opinion on this at checkout). Speaking of checkout, there were problems with the computers-one of them could not print. About the only bright spot was that the breakfast food was a bit better than most free breakfast buffets I have experienced.
It is not likely that we will stay there again, despite the fact that I am originally from the area and visit several times per year.