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Statements

Subject Item
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rev:Review
schema:dateCreated
2012-08-08T00:00:00
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n3:funnyReviews
0
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3
n3:usefulReviews
4
rev:text
I'm brand-spankin new to Arizona, and one minute in this desert heat had me CRAVING some cold, creamy gelato. I was prepared to look high and low to find some of the good stuff, and was even prepared to drive oh-so-far away to Phoenix from Goodyear, but to my surprise, I came across Ground Control! I walked into this establishment and was really excited to see a non-chain coffee/food/gelato establishment out here in suburbia. It looked and felt like a shop right out of Portland! I was a little confused about where to order, but was told to take a look at a menu at the counter, order there, and then have a seat. Easy enough. They have a MASSIVE menu for a small shop, and I was tempted by many items but decided on a crabcake pretzel sandwich. Yum, right? Unfortunately, it took a full 40 minutes to prepare and be served to me, and I was short on time, which was a bit stressful. The sandwich was pretty yummy, a bit cold (hmmmm), but decent enough. I wanted to try their gelato but didn't have time. ;( I did, however, order a glass of white wine, which they did not have cold, so they offered me another type of wine at the same price that was already chilled. I appreciated that service. The biggest thing that I noticed here was the lack of customer service -- this place has TONS of potential and good enough food, but the employees were just sort of sitting around and seemed to be more focused on laughing together and having a good time than serving their customers. I'll definitely be back, mostly because I'm all about supporting the small businesses AND I am dying to try some of that gelato -- and hopefully the service will be stellar this next time around.
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