I live close by and therefore would come here frequently to get my mani/pedi done. They have a great selection of colours and most (not all) of the staff really know what they're doing.
On my most recent visit, I wanted a buff only mani/pedi. The woman who was supposed to do my toes very rudely informed me that I'd have to pay an additional $10 for a buff only service. I was surprised to hear this, since no one here had ever mentioned this before (and I've had buff only mani/pedis here before), and asked why I was being charged more when I was getting less (no product). Instead of trying to explain to me (or getting someone else who could communicate with me), she again repeated that I had to pay an additional $10. Because of the way she was speaking to me, I felt uncomfortable staying there, so I took my feet out of the water, and said I'd go elsewhere. She walked away, and didn't even help me out of the seat.
Another woman (the one who originally seated me, her name was either Jessie or Jess or Jessica) came back to me and said she would do it for me without the extra charge. I was extremely wary, since the other woman so belligerently spoke to me and aggressively marched away, and I didn't really want to trust the care of my nails to this salon anymore. But she warmly smiled, and I sat down. She did an incredible job, and was very kind, friendly, and talkative throughout the session, and for that I am very thankful--she's the only reason this place gets any stars. But I will not be coming back here again.