After taking possession of a house I was looking to get the locks re-keyed with also the idea of adding keypad in the future. Tim picked up the phone straight away and was able to come later on the same day. He has a very affable nature and was able to explain what my options were and what he was doing in a straight forward way.
He also gave me useful input on the keypad lock options available as well as pointed out a couple of other minor things with my doors without being pushy about trying to up-sell me on the spot but rather just providing useful insight on things to think about for the future.
I would highly recommend Complete Lock & Door service based on my experience so far and they will be my first call if I have any other needs in this area in the future.