I like burgers. I like the unique 'botique'-burger treatment that Burgatory gives its burgers. I will keep coming back...but...
I've had a mixed bag of experiences. Half so-so, and half really good.
In general I'd say my so-so experiences are characterized by an overdone, dry burger. That's a pretty big deal for a place in Burgatory's price point, selling gourmet versions of the Five Guys burger next door. I mean, what's to keep you coming to get a so-so burger at twice the price?
In addition to that, about 2/3 of the time the chips they serve with the burgers taste stale. I'm not sure if they make them ahead or not. They just taste like they did.
Finally...the fortune cookie. It's never NOT been stale.
My really good experiences are when the burger is well cooked (not cooked well...if you get my meaning), and the chips are crisp and fresh. I can overlook the stale fortune cookie...I mean it's not why I'm there.
The shakes are great (but too filling for me in general) and I have complaints about the staff. If you visit, I hope it's on a 'really good' day.