I've had directv for years. They gradually increased their rates. When I moved they ripped me off by charging my credit card stating that I didn't turn in their equipment within 3 wks which in turn it was turned in & received by them in 2 wks. They had documented proof & couldn't explained why I was charged. Plus they made no effort to refund my account immediately. I was always on time with my payments & paid off my balance immediately. The manager, Destiny, acted as if I was making a big deal for no reason & wasn't willing to help me one bit. I even threatened to blast them on social media sites but she didn't care.
I will never use Directv again, nor recommend them to anyone else!