I have not ever wanted to give a zero star until now. I was thirsty yet wanted to avoid the QT across the street and go for something better. Did not happen. I have never in my life seen black tea be a cloudy yellow color and when asked about it I received a curt shrug and a "it's freshly brewed". I tried it and after one sip was able to conclude that whomever is brewing the teas have made a huge mistake, just not good. When I attempted to give the barista some feedback it was met with indifference. I asked for a phone number for the owner and was told it was on the yelp site. When I attempted to contact the number I was greeted with the standard "hello, we are not available now..." if you are the owner and would like some feedback please contact me via yelp, I would love to hear from you and give Union another chance.