I was pleasantly surprised to see how eay it is to use Spondooly! I expected to jump hurdles like i did with other seat filler companies: show up 3 hours early, show 2 forms of I.D., tons of paperwork, be seated way in the back, etc. With Spondooly, I showed up just before the event, they let us in, we had great seats to a great show! Easy! I will be using Spondooly a lot more often now that I see there are more shows available all the time. Using this service once more than pays for itself. And the customer service is great!