Service: Always great, the two blonde girls working the counter are always so sweet!
Selection: Go early! They make everything in the morning (only) so they don't restock. If you go after 3ish, you aren't going to have many choices.
Cupcakes: Usually dense, with a ton of frosting. It's a good idea to split one, because they are so rich. But - delicious none the less. I'm a fan - but there is definitely better!