Last night, the speaker on my Blackberry Torch died. Coming as it did on day eight of a 12-day work-week, three days after my wallet was stolen, I was *not* in a happy place to try and figure out how and when I was going to find the time to get a new phone. Most people tell me don't bother to repair a phone, just get a new one, but I figured I'd give it a shot.
I looked for phone repair places on here and there was nothing near me, so Googled it, and came across these guys. They have a lot of glowing references on their website, but I couldn't find impartial reviews online so had a bit of skepticism. Figured after backing up the phone they couldn't make it *much* worse, so I'd give them a try.
SO glad I did. For many reasons.
- their hours are amazing - they are open until 10pm many days.
- their service was incredibly speedy; in and out in about 20 minutes.
- staff are friendly, personable, amusing, they'll chat with you while you wait and treat you like they actually give a damn about their customers. (What a concept, hunh?)
- Alex, the technician who worked his wizardry on my phone, is an adorable hoot. We're both Jewish, and Jews like to tell stories. He worked so fast I couldn't even finish my story!
And most importantly, their prices are fabulously reasonable. New external speakers for my Torch, including labour, $39+HST. Compared to buying a new phone, heck, there's no comparison!
Not that I can't honestly say I hope I never see these guys again, but if I have any other problems with my phone, I'm back there in a flash.
They're located in the back of the Gamarama store; I asked why I couldn't find them on Yelp, they explained that because of their location, their reviews on here all fall under Gamarama. So here I am putting them in their own spot because they are completely worthy of finding by their lonesome.