Divine Consign has definitely gone "down hill" in the last year or so as far as the quality of merchandise they are accepting for their store. I've bought 2-3 items over the past six months that I unfortunately didn't notice till I got home, were either snagged or had holes in it. I had consigned a designer necklace with them last year and was shocked when I got a check for a measly $20 which was less than the "no designer" necklaces that they were selling. I must agree with the other reviews as far as the unfriendly staff too, although the owner is very sweet she could have definitely chosen a better staff. No record of items collected and sold isn't a good idea either!