I've been going to Donna for the past 4 years while studying in medical school (just graduated, and sad to leave). I need to have a professional-looking haircut and Donna has never disappointed! She is an outstanding hair stylist! My initial impressions haven't changed since I first started getting my haircut from her:
-From the moment you meet her, she is super friendly and easy to talk to. This was such an important point for me because you need someone who can understand EXACTLY what you want in your haircut! (Pro tip: always bring a picture!) She also checks in with you mid-haircut to make sure everything is the right length, etc. Also, she's fluent in English, Cantonese, and Mandarin!
-She has been cutting hair for years and it's obvious she knows how to cut different styles using different techniques! She also has a lot of experience fixing bad haircuts from other places. Great skills and professional equipment! Works frequently with both men and women.
-She is professional - her place is always kept very clean and she keeps good track of her appointments. I basically never have to wait, but when I do on very rare occasions, it's for less than 5 minutes. Also, she's very courteous about taking your jacket and responding to any requests.
You won't be disappointed! =D