I've been there twice. Never again.
The first time, I took my then 6 year old Pontiac to have the brakes done. After waiting an hour, they presented me with a literal laundry list of things, other than brakes, that "must be replaced".
They told me $4,000 to do all this crap that didn't need done at all.
Then the other day I went to them for 1 used tire that blew out from hitting a chuck hole.
And, of course they said I should have 2 of them replaced because the tread life was low. I know this is utter garbage as I just had my new vehicle in for oil change at the dealership and they said all tires are at 6/32"....which means that they are less than half way worn through.
As I was waiting to have 1 tire replaced, a customer came in and quietly explained to the service desk guy that his wife recently brought in her car for an oil change and was told that the tie rods needed to be replaced.
She didn't have the work done that day. The gentleman explained to the service desk guy that when his wife got home and told him the tie rods were bad, he immediately put the car up on his OWN rack and checked out the condition of the tie rods, and there was ABSOLUTELY NOTHING wrong with them. The service desk guy just blew it off as though it was nothing. He sort of chuckled as though, yeah, I understand and these things happen. I was astonished and could see the customer was dumbfounded too.
In my opinion, this place has been bilking customers out of their hard earned money for LOADS of work that their vehicles NEVER NEEDED IN THE FIRST PLACE!
SHAME! There should be an investigation into the business practices of this place!