Called in after my drink order was made incorrectly and spoke to Lindsey. She told me that the way I order my drink was wrong and that it was my fault it was wrong. That's insane! She asked me to tell her how I order my drink, I obliged and then she told me that I was right.
After getting told you're wrong as a customer, it makes you never want to spend money at that establishment again. I won't be ordering my drink at Starbucks again.