Set your expectations accordingly. I will note I don't go during "prime time" like Saturday - I seem to end up there off hours.
I usually ONLY get toe nail polish (no pedicure, no thx), because as others said, the hand-painted designs are AMAZING and long-lasting. HUNDREDS of designs to choose from of ANY style-type you are, themes for every holiday, every season, interest, color-scheme, even Hello Kitty, cows, beach scenes, various fruits, sports teams, etc. Crazy-good. Design stays on for MONTHS... they don't actually "wear off," they are actually half grown-out before they look so bad I have to go back!
I have also gotten gel fingernails twice now, and the do fine and it lasts 2-3 weeks as they promised.
It's not "luxury," the girls work very fast & don't chat much due to language barrier. But this isn't spa pricing, it's good pricing, fast work, long-lasting nail work. I would NOT recommend it for a "spa" experience, which seems to be the reason many Yelpers are disappointed.