I am a guest at Gold Cost and exhibitor at CES so I invited 15 people to Cortez Room for dinner. The service was terrible and took forever to take orders from drinks to appetizers to main course. At the recommendation of the waiter I and the president of the company ordered Bone in ribeye steaks
It took about 1 hour for the dinner to serve and the restaurant had 4 tables total. All dinners came in except the one for the president. The waiter said that it will be couple of minutes so everyone waited.10 minutes later and no food for him so I told all to start eating. During that time with his back to us and chatting with another server the waiter never bothered
I called him since we are half way and the plate is not served so he came back with excuses and the he said that that he forgot to order it and not sincere apology. At that time the president told him to forget it. He went to a manager and came back saying the this meal will be free candy after we finished dinner the ribeye came as it was defrosted in the microwave full of vain and cannot be cut so it was left alone
At no time a manager came to explain or apologize. My steak was not any better. All across it was embarrassing dinner that made me look bad and forced to pay 18% gratuities for such bad food and server
No wonder this place had 4 table when there are 170000 people at CES