I don't like reviewing these chains unless there is something wrong. But this is a strange Tim's.
They have four cashiers and the way you line up is the old school way of picking a cashier, which means if you choose to stand in a line with either a trainee or someone who is ordering 2 dozen donuts, then you're stuck. This has happened to me on so many occasions where I'm the first person in line and I pick the wrong line and then 2-3 people cut in front of me. Such bad luck.
I really think they should employ the "central" line system that is becoming more popular these days, and then it's fair where whoever comes first, gets served first.