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Alrighty, so, I went here with my girlfriend October 10th, 2014 in the morning before going to the ROM as a matter of convenience. We will NEVER be returning here again. I will start with the positives and finish with the negatives. First, the waitress we had (an elderly lady) was very, very nice and attentive. She is pretty much the only reason I am happy with giving Over Easy one star. Second, the decor is pleasant (and if decor is one of the biggest pluses you're running out of beneficial things to say). Third, they give you a pot of coffee right on the table so you do not have to wait around for more or bug the staff for your seventh cup (coffee addict here! Haha!) so... That is all the positives... For the negatives. First, the guy who greeted us (if it could be called 'greeting') was extremely rude as he sat us. Told us to move away from the front door because we were blocking traffic (no one had attempted to use the door while we were in it and we had walked through the door maybe 10 seconds ago? There was no signage saying 'please seat yourself' or 'please wait to be seated' or 'wait over here please'... We didn't know where to go). He gave an irritated sigh when I tried to explain this to him, walk to a table, literally threw the menus on the table and walked away without saying a further word to us. We sat down there... still weren't too sure if we were suppose to. Second, the staff here does not wipe tables between customers. We watched three table changes and not once did a cloth make an appearance. To make this even worse, there was disgustingly sticky hair on our table behind the condiments from a previous customer. Picture included. Third, speaking of condiments, the milk and cream is not refrigerated during the day. A bowl of it is left out in the table. The milk I used for my coffee was room temperature. Kinda worrisome. Fourth, my girlfriend ordered a vegetarian omelette without mushrooms or onions. She got warm mixed veggies (onions and mushrooms included!) on her plate with scrambled eggs thrown on top. Sorry, but that's not an omelette. What kind of bullshit restaurant takes so little pride in their work that they would present their dish like this? I'm not expecting some sort of extravagant presentation, it's breakfast after all, but if someone orders a omelette, make a fucking omelette. Picture included. Fifth, the pancake that came with my hearty breakfast thing tasted worse than the instant 'just add water' pancakes from the grocery store. Sixth, either the manager or the owner (not sure the position) was literally, and I mean literally, screaming on the phone for about 10 minutes about how an employee was not coming into work because someone at work owed him $50. It was horrendously unprofessional and made attempting to converse impossible. Eight and finally, I called about an hour before coming to ask if I could do a reservation for us. The waitress responded with 'no, are you freaking kidding me? It's during the rush, we are too busy to take reservations.' This was said in a very, 'are you an idiot' manner. A pleasant 'no' would have sufficed. So... Yea. Never coming here again.
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