This was our first visit to See Spot Shop, and we will definitely be back. Our groomer, Rachel, was amazing. I expressed my concern about having my dog crated (she's never been in a crate before) and she offered to put her in a play pen beside her station to relieve her (and my) anxieties! She personally called me when my dog was ready to be picked up (which was very close to the estimated time), and gave her one of the best haircuts she's ever had. Very friendly staff too. Highly recommend this for grooming & pet products.