Disappointed this time, I had company from out of town an I had talked up the place on the quality of the ribs. They wanted to stay home so we ordered pick-up. This is about the 6th time I've ordered pick up from them. It was about 6:30pm on a Saturday the place was very slow about 6 people in the restaurant. The older gentleman who I believe is the Manager rarely acknowledges you with eye contact let alone a smile. But the cashier was very nice. My order was waiting when I arrived. I noticed the French fries were placed in a Baggie out side. (Cold) normally every time they are in the same box as the ribs an remain nice an warm. The ribs were dry, not plump an juicy. My company said we can get the same thing at Smiths.
It seems as Management is going down hill an is reflected in the quality. There was a point that you felt very welcomed by the Chubby mgr who was very personable an would welcome you there an wish you a heartfelt thank you. But now seems your at a QSR at the mall.
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