Absolutely could agree less with some of these posts. I walked in and was greeted warmly by two employees. Handed a bowl for my beads and findings and checked upon occasionally to see if I needed anything. Thats the service side. This is by far the best bead store in Las Vegas hands down. Ive been to others and they do not even compare. Bead Haven has a huge selection of everything you might ever need to make any type of handcrafted jewelry. You could spend hours just browsing all the cool stuff. I your looking for a bead shop this is it stop looking. lol