I have a love affair with Starbucks, but I'm pretty disappointed with my experience here. The parking isn't great, but manageable. This store is longer versus wider and it has some good seating options. I like how much light it gets. My main issue was my drink because I tried to be as specific as possible and it felt like I was brushed off.
All I wanted was a grande iced espresso blended with ice and a pump of sugar free vanilla plus a pump of base. I didn't want a frappuchino. I kept saying that and the person behind the counter along with the barista were insisting I wasn't actually correct or sure about what I wanted. I clearly knew what the consistency would be and I was direct about my order. Still, the person dumbed me down to: "oh you want an espresso frappuchino". No. There wasn't a line when we walked up to the counter but the back and forth between me and the cashier created one. My friend ordered a cafe latte and we scooted to the bar to wait for our drinks.
While I asked for a pump of sugar free vanilla, I saw 3 pumps being put it. What I got was basically a frappuchino and not at all what I asked for. The reason I asked for something specific is because I've had it before and wanted that very thing. Instead of giving me a frappuchino, the barista could have clarified with me. My friend also informed me her cafe latte tasted like hot milk and that's it. I'm disappointed with how we were brushed aside. I frequent Starbucks and typically receive great customer service. Not here. We both threw out our drinks as well.