i used to love this place. lately it is overcrowded for such a tiny space and the upstairs is swarmed with kids rather than peaceful and cozy as it used to be. new workers are awkward and very very slow. two coffees took 15 minutes and they all were asking each other how do you make whip cream. none of them knew and ended up trying and failing at making it after waiting another 10 minutes, so no whip cream. kept giving this place more chances but they no longer have my business.