one day my ps3 stopped working and i called and spoke with dylan and he instructed me to do a hard reset. which didn't work. so i brought it in and dylan was working so he looked at it and said the hard drive was bad. he suggested i go to frys to buy a new hard drive and thats what we did. so upon returning home we put in the new hard drive and it didn't work. i guess we had to reconfigure the ps3 and upload the operating system. so i called, and dylan again was the one who answered and then he told me they could reconfigure and install the os for 40 which was fine.
so today i went to drop off the ps3 and shawn or sean however its spelled was really helpful and said we might not even need the new hard drive that i can save money by returning the one i bought to frys . so it turned out the hard drive was still good but just needed reconfiguration and now i need to return the hard drive i spent 50 bucks on to frys which I'm kinda nervous about since i opened it. overall awesome place i just wish i would of known that they could of checked the hard rive before i bought a new one. but either way great customer service from dylan and the owner sean. eric the repair dude was also pretty nice in showing me pretty much how they fix them.
i would recommend people come here. awesome store and tons of classic games and they even have a game room for card games, not my thing but seems like a good time. will be back soon to buy some of those magnet things they had on the file cabinet